USA Water Department

Correction Policy

This page explains how users can report outdated or incorrect content and how those reports are reviewed.

How to request a correction

Use the contact form and include the page URL, city or provider name, the specific information that appears outdated, and a public source link if available.

What we review

We may review provider names, phone numbers, payment method descriptions, mailing details, service-change information, high bill guidance, and external resource links.

Account-specific issues

We cannot correct or change a utility account, bill balance, shutoff notice, payment arrangement, or provider record. Contact the provider for account-specific help.